Gateway terms
PRE-ENTRY GATEWAY MANDATORY ACKNOWLEDGEMENT & ROUTING AGREEMENT
Important Legal Notice: Access to the Kiki Ora Website is strictly conditional upon your reading, understanding, and agreeing to the terms outlined below.
If you do not agree to these terms, or if you are experiencing a Medical or Psychological Crisis, you are not permitted to access this website and must utilize the emergency routing options provided.
1. Scope of Service & Non-Provision of Medical/Psychological Advice
The Website, including all text, graphics, images, resources, and community elements, is provided solely for general informational, educational, and community connection purposes.
No Clinical Relationship: Your use of this Website, including any interactive elements or automated responses, does not establish a doctor-patient, clinician-client, or therapist-user relationship.
No Professional Treatment/Diagnosis: The content hosted on this Website is not a substitute for professional Psychological Diagnosis, Medical Treatment, Psychiatric Assessment, or Personalized Healthcare.
2. User Representation of Competency and Well-being
Prior to clicking "Enter Site" or "KA AROHA", you expressly warrant and represent that:
- You are currently in a stable, grounded, and clear frame of mind.
- Your current levels of stress, anxiety, or emotional distress do not impair your judgment or processing of informational content.
- You are not accessing this Website with the intent to treat or diagnose an active mental health or physical crisis.
3. Exclusion of Liability for Crisis Situations
To the maximum extent permitted under New Zealand law (including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, where applicable), the Website, its owners, operators, directors, and affiliates expressly disclaim all liability for any adverse health outcomes, psychological distress, or injury arising from a user's failure to seek professional medical or psychiatric intervention.
This platform does not monitor user activity in real-time and is entirely incapable of responding to or intervening in life-threatening or severe psychological situations.
4. Mandatory Emergency Routing Protocol
If you indicated through the entry portal that you are in distress, require urgent diagnosis, or are unsafe, you are explicitly restricted from entering the main website platform.
By engaging with the localized emergency links provided via the KA AROHA Portal / Emergency Dashboard, you acknowledge that you are being redirected away from our private platform to independent, external emergency services and crisis support helplines (such as Emergency Services 111 or 1737 within Aotearoa New Zealand, or localized international partners). We hold no responsibility or liability for the availability, quality, or conduct of these third-party crisis services.
ELECTRONIC SIGNATURE / AFFIRMATION OF ENTRY
By checking the "Yes" boxes on the screening questionnaire and clicking the illuminated Enter Site / KA Aroha Portal, you legally bind yourself to these terms, confirm your sound frame of mind, and acknowledge the absolute exclusion of Medical/Psychological liability.